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Privacy Policy

Jones Group Insurance Services – Privacy Policy

At Jones Group Insurance Services, we are committed to protecting your privacy, whether you are a visitor to our website or a valued customer.

Our Commitment to Privacy

Jones Group Insurance Services owns the information collected on this website and does not sell, share, disclose, trade, transfer, lease, or rent any personally identifiable information to third parties unless explicitly authorized by you or as outlined in this Privacy Policy. Additionally, phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice.

If you have any questions, you can contact us by clicking on the Contact tab in the navigation menu.

SMS Communication & Consent

By providing your mobile number, you consent to receive SMS communications from our agency. Text messaging opt-in data and consent are not shared with third parties. Message and data rates may apply.

  • To stop receiving messages, reply STOP at any time.

  • For assistance, reply HELP or contact us directly.

  • Message frequency may vary based on interactions with our agents.

Information Collection

We collect personal information when you:

  • Enroll for coverage

  • Purchase an insurance policy

  • Send us an email from our website

When purchasing a policy, we may ask for:

  • Name

  • Home and mailing address

  • Telephone number

  • Email address

This information is shared with the insurance provider to establish you as a policyholder. We also keep a record to offer policyholder services.

Our employees are required to sign a Confidentiality and Non-Disclosure Agreement and are trained in safeguarding customer information.

Payment Information

  • Credit Card Payments: Your credit card details are deleted from our records once your transaction is authorized. A transaction number will be provided for reference.

  • Check Payments: A copy of your check will be retained in your file.

Email Communications

If you contact us via email, we may collect your email address and any personally identifiable information you provide.

Cookies

A cookie is a temporary data file stored on your device while visiting our website. We may use cookies to:

  • Differentiate visitors during active sessions

  • Retain information during the enrollment process for ease of use

These cookies do not store personally identifiable information and expire when you close your browser or remain inactive for 20 minutes. A new cookie is issued upon returning to our site.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by Jones Group Insurance Services. These are provided for convenience, but we are not responsible for their content, privacy policies, or practices. If you visit a third-party site, we strongly recommend reviewing its privacy policy.

ADA Compliance

Jones Group Insurance Services is committed to maintaining a website that is accessible to all visitors, following the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C).

While we continuously work to improve accessibility, some areas may still present challenges for users with assistive technologies. Our efforts to enhance accessibility are ongoing.

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Our commitment is to provide unparalleled customer service and exceptional value.
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